Free shipping in the US only on this deal
This deal has a limit of 4 units per order
Great memories deserve to be treasured. Keep your Picture Keeper drive safely stored in the Photo Gift Case, along with one of your favorite photo prints displayed in the opening. Gift this beautiful keepsake so they can easily relive treasured memories.
Details:
*Picture Keeper drives sold separately
If for any reason, you are not completely satisfied with Picture Keeper, you may return it to us for a full refund within 30 days of date of purchase. Simplified IT Products, LLC offers a one-time 30-day money back guarantee to customers that are original purchasers of the Picture Keeper. If you are such a purchaser and would like to return the Picture Keeper product within 30 days of purchase, please contact us at support@picturekeeper.com or 877-382-0949. Please include your order number in the subject of the email.
Upon verifying your proof of purchase, we will send you Return Merchandise Authorization (RMA) instructions on how to return the Picture Keeper product. All returns must be in "as shipped" condition (meaning the same condition as when it shipped to you and returned to us in sufficient packing materials (a small bubble mailer will suffice). Returns will not be accepted for any Picture Keeper products that are damaged in any way, including, without limitation, damage caused by operating the product outside the permitted or intended uses described, damage caused by service performed by anyone who is not a representative of Simplified IT Products, LLC or an authorized reseller. Accepted returns will be given back to you in the payment form of which you initially paid for the Picture Keeper product no later than 30 days after receipt of the return. All shipping charges are not refundable. You (the customer) are responsible for all return shipping costs.
You must pay shipping costs for all shipments from you to Picture Keeper.
Your credit card will be credited within 48 hours of receiving your return. Note: Some credit cards companies take 3-5 maybe even 7 days to post the credit to your account.
Shipping and Delivery Information
HOW CAN I TRACK MY ORDER?
When your order is processed and shipped, our shipping software will automatically send a message to the email address with which your order was placed. This email will contain the order information details, including the UPS tracking number.
Please allow up to 24 hours for any tracking information to appear. You can also track your package by clicking the tracking number link within the confirmation email. If you experience any issues throughout this process, please call or email us at support@picturekeeper.com and let us know. We are happy to assist you in any way that we can!
Free shipping is valid for U.S. shipping addresses only. Shipping is only available to locations in the U.S.
TRACKING SHOWS THAT MY PACKAGE HAS NOT MOVED FOR MORE THAN 5 DAYS?
Call or email us ASAP @ 877-382-0949 or support@picturekeeper.com! We are happy to assist you in getting to the bottom of the situation and will re-ship your order, if applicable!
DO YOU SHIP TO P.O. BOXES?
Yes, we do! We have shipping options to P.O. boxes.
MY PACKAGE LOOKS OPEN. IS IT BROKEN?
Shipping carriers are not always as gentle with shipments as we would prefer. If the packaging looks damaged, please insert the Picture Keeper product into your device and give it a try. It should still work perfectly.
However, if the damage to the packaging is severe, we want to know about it! Please take a picture of the state the package arrived in and send it in an email to orders@picturekeeper.com.
HOW DO I CHANGE/UPDATE MY ADDRESS?
Each new order requires the submission of a shipping address; we do not keep any customer addresses on file. If you have already submitted an order, and realize the incorrect address was given, please call or email us at support@picturekeeper.com or 877-382-0949 ASAP to provide the correct address, before your order is processed and shipped.
If an Invalid Address is entered and the package is marked as returned to sender (RTS), you can either call/email to cancel your order or pay to reship the package.
I'M MOVING....WHAT DO I DO?
We are happy to place any orders on hold until you are safely able to receive them. Please call us at 877-382-0949 or email us at support@picturekeeper.com to request the hold. Be sure to include the date on which you will be ready for the order to ship. Remember, we are also able to ship to PO Boxes, if that is an alternative option that is available to you.
Simplified IT Products, LLC reserves the right to revise or eliminate this program at any time. Purchases will be governed under the terms and conditions in effect at the time of the sale.
Unless covered under other contractual agreement, the following applies to all consumer customer returns:
Send your product to Picture Keeper using the carrier of your choice. The return address is:
Picture Keeper
13 Industrial Drive
Pacific, Missouri 63069
Note: Please use a method with ability to trace shipment. Simplified IT Products, LLC is not responsible for shipments for which the carrier cannot provide proof of delivery.
Simplified IT Products, LLC is not responsible for loss or damage during transit. We suggest that you purchase freight insurance on your shipments.
NO COLLECT SHIPMENTS WILL BE ACCEPTED without prior authorization from Picture Keeper. Shipments arriving at Picture Keeper with charges due are subject to being returned (unrepaired) with all charges, including return expenses, due and payable by the originator.
You are responsible for saving or backing up data contained in any products returned to Simplified IT Products . SIMPLIFIED IT PRODUCTS, LLC WILL HAVE NO RESPONSIBILITY FOR SUCH DATA AND WILL HAVE NO LIABILITY ARISING OUT OF ANY DAMAGE TO OR LOSS OF SUCH DATA WHILE THE PRODUCT IS IN SIMPLIFIED IT PRODUCTS' POSSESSION.
Replacement Product Notice - Your original product will NOT be returned to you.
Replacement products are factory-repaired products.
Replacement products carry the greater of: original warranty balance or 90 days.
Delivery is during normal business hours to the address you provide.
All data and software on your returned product(s) will be lost.
Picture Keeper reserves its right to exercise all of its legal rights in connection with fraudulent returns.